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NASMA Training & Professional Development Events 20/21

Due to the current COVID19 pandemic, all NASMA 20/21 training events  will be delivered by webinar.  See below for our 20/21 webinar schedule along with information on fees and how to book a place.  The schedule is being updated constantly so please check on a regular basis for new topics.

NASMA Webinar Schedule 2020/21 - Course Outlines and further information for each event will be provided further down this page as soon as they become available.

Fees for NASMA members: £30 / Fees for external attendees: £100 (unless stated) 

Some events consist of two sessions - you are required to attend both sessions for those topics.

 

Topic

Date

Time

Fee

Booking Status

Diversity in the Money Advice Sector

26/10/20

10:00-11:30

£30/£100

Ended

Universal Credit (two sessions) Price is total for both sessions.

3/11/20  & 4/11/20

11:00-12:30

12:30-14:00

£50/£120

 

Ended

FCA Licenses

05/11/20

14:00-15:30

£30/£100

Ended

Addiction & Money Management

(2-hour event)

24/11/20

 

10:00-12:00

 

£30/£100

Ended

Independence & Estrangement

 

08/12/20

 

10.00 - 11.30

£30/£100

Ended

How to Deliver Money Advice by Email & Telephone (two sessions)  Price is total for both sessions

16/12/20

09:30-11:00

13:00-14:30

£50/£120

Ended

Supporting Students in a Virtual Environment

16/12/20

 

11:00-12:30

 

£30/£100

Ended

Effective Case Recording (two sessions).  Price is total for both sessions.

 

19/1/21 & 21/1/21

11:00-12:00

(both days)

£50/£120

 

Ended

Immigration for Non-Immigration Advisers (2 x 2-hour event) Price is total for both sessions.

26/1/21 & 28/1/21

14:00-16:00

(both days)

£50/£120

Closed

Introduction to PIP

4/2/21

11:00 - 13:00

£30/£100

Open

Introduction to the Previous Study Rules

5/2/21

13:00-14:30

£30/£100

Open

Challenging PIP Decisions

11/2/21

11:00 - 13:00

£30/£100

Open

Managing Others in a Different Environment

9/3/21

09:00-10:30

£30/£100

Open

BREXIT and the Implications for Tuition Fee Assessments and Student Support Funding Applications (2 sessions).  Price is total for both sessions.

8/3/21 &

12/3/21

13:30-15:00

(both days)

£50/£120

Closed

BREXIT and the Implications for Tuition Fee Assessments and Student Support Funding Applications (2 sessions).  Price is total for both sessions.

23/3/21 &     26/3/21

13:30-15:00

(both days)

£50/£120

Open

Introduction to Student Funding

 

TBC

TBC

TBC

Opening soon



General Information
We are delighted to advise that NASMA will continue to provide a range of free regular webinar events for NASMA Members across the 20/21 membership year, including the following topics:

  • SFE/SFW Updates
  • Migrant Workers
  • NHS Funding Update
  • Strategies to Promote Financial Education to your Students
  • Higher Education Support Fund Updates
  • Money Mentors at King's College London

All other NASMA webinar events are charged at the following rates (unless stated)

Rates for NASMA Training Webinars 20/21

  • Accredited/Ordinary Members:  £30
  • Associate Members:                     £50
  • External Delegates:                       £100

Unless otherwise stated, all NASMA webinar events are of 90 minutes duration (including Q&A). Our webinars are delivered via the GoToMeetings online platform.  Once your place on the course has been confirmed by the NASMA Office you will be sent a link to log onto the event.

Follow the steps below to book onto a NASMA webinar 

  • Email office@nasma.org.uk

  • State the webinar topic and date

  • State your name and NASMA membership number

  • State your email address and the name of your institution

You will receive a response within 3 working days of receipt and once your booking has been processed you will be sent the link to log into the webinar.  If you have not received a response within 3 working days please telephone Catherine Pickles, NASMA Office Manager on 07710 418228.

To book onto a current NASMA Webinar please email: office@nasma.org.uk

Immigration for Non-Immigration Advisers  - demystifying Home Office jargon for student funding assessments, 26 & 28 January 2021, 14:00-16:00 (both days)

CPD hours gained:  TBC

This training aims to:

*Give an overview of the new UK immigration system
*Jargon bust immigration terms and references used by students and in Student Support funding guidance
*Give examples of the types of documents you could expect to see from students  
*Demonstrate how to apply Student Support funding guidance to case studies of students with a complicated immigration status and/or history.   
*Encourage participants to share their own experiences, issues and successes of assisting students in resolving student funding and immigration queries. 

Level:  Suitable for advisers at all levels.

Trainer:  Gemma Zebedee.  Gemma has worked in the Higher Education sector for 20 years across 3 institutions in both student Unions and University services.  She has background in legal advice on issues ranging from housing to debt management and has been providing advice and assistance on immigration matters since 2002.  She currently works as part of the visa advice team at Aston University but has previously advised home and EU students on Student Support funding applications. 

Introduction to PIP, 4th February, 11:00-13:00

CPD hours gained:  TBC

Webinar Outline: This session will introduce you to the eligibility criteria, application and assessment process for Personal Independence Payments. By the end of this session you will be able to: help students complete a PIP application; use a straightforward template to help prompt you and your students to provide detailed information on support of an application; advise students on appropriate evidence to send with an application; explain the assessment process to students. You will also be aware of where to find additional information, guidance and regulations relating to PIP. The delivery style will be a mixture of presentation and interactive tasks. The session will be delivered via zoom to enable small group working.

Level:  No prior knowledge of the benefit system required

Trainer:  Mo Onyett, University of York (biog to follow)

Challenging PIP Decisions, 11th February, 11:00-13:00

CPD hours gained:  TBC

Webinar Outline: This interactive workshop will explore the processes for challenging PIP decisions, and when to use which process. By the end of this workshop you will:

  • know how and when to challenge a decision
  • where to find regulations, guidance and case law to support a case;
  • be able to use (or assist a student to use) a template to prepare detailed submissions for reconsideration, supersessions and appeals.

You will also experience a mock appeal tribunal.

Level:  Participants will need to have attended the Intro to PIP session or have experience of completing PIP forms and some familiarity with the assessment process

Trainer:  Mo Onyett, University of York (biog to follow) 

Managing Others in a Different Environment, 9th March, 09:00-10:30

CPD hours gained:  TBC

Webinar Outline: Managing in the COVID-19 environment has its challenges, and managers have needed to adapt very quickly to changing circumstances, however, the fundamentals of good management remain the same. Drawing on examples from Google’s Project Oxygen (so-called as they see people as the lifeblood of the organisation), and other international business examples, this session will look at what those good management behaviours are, and how we can all continue to utilise them in our day-to-day work.

Level:  Open to everyone but will be of particular interest for anyone with line management responsibility.

Trainers:  Jo Gibson and Lynne Condell.  Jo leads the Student Experience division (admissions to graduation and most things in between!) at the University of Otago in New Zealand. Jo has worked in Higher Education for over 20 years, across a range of roles including Welfare Adviser and Associate Director. A previous NASMA Training Officer, and with three years as NASMA Strategy & Development Manager, Jo continues involvement with NASMA through committee membership and training delivery. 

Lynne is the manager of the money advice team at the Liverpool John Moores University.  In addition to giving money advice to current and prospective students and their parents or supporters, she also manages the University hardship fund and undergraduate scholarship schemes and oversees the University support offered to care experienced students and those estranged from their families.  Between 2008 and 2012, Lynne was the elected Chair of the National Association of Student Money Advisers (NASMA). She is currently a member of the Training & Development Committee and represents NASMA on various stakeholder groups.  Lynne has worked in Higher Education for over 30 years and in 2013 was awarded an MBE for services to Higher Education.

 

----------------------------------------------------------------PREVIOUS 20-21 EVENTS

Diversity and Money Advice, 26th October, 10:00-11:30

CPD hours gained:  TBC

Webinar Outline: Well-meaning people can still exclude others by inappropriate language and cultural insensitivity.  Therefore clients may receive unfair treatment, especially as money can be such a sensitive topic.  People who want to promote diversity in their service need to know about all these. Further details on the session plan can be found here.

Level:  Suitable for advisers at all levels.

Trainer:  Ash Charlton, ACE Training Courses.  Ash has delivered very successful and enjoyable diversity courses for over 20 years and has extensive experience with NASMA as well as other organisations, including numerous universities, international NGOs and the UN.  The Sunday Times described his style as 'participatory, fun and respectful'.

Universal Credit & Students, 3rd November (11:00-12:30) & 4th November (12:30-14:00)

CPD hours gained:  TBC

Webinar Outline: The course will cover the following content:

  • Key features of Universal Credit
  • Full-time students and claiming UC
  • How disabled students and lone parent students can claim UC
  • Work requirements/ sanctions/ conditionality
  • Premiums and transitional arrangements for students who get a severe disability premium
  • How UC is paid - whole month assessments
  • Student Finance - what counts as income and when
  • UC step by step calculation
  • Next steps

Level:  Suitable for advisers at all levels providing they have at least some understanding of what UC is (eg: that it is a means-tested benefit relatively new in the system).

Trainer:  Kate Anstee is senior welfare rights adviser for Manchester local authority having worked in the advice sector for a number of years. Kate is also the team manager for the authority’s fairer charging policy under the Care Act. In addition to that she is a freelance trainer, campaigner & consultant on welfare reforms, social justice and welfare benefits as well as being a trainee lawyer. Kate has set up a number of successful campaigns to hold big businesses & corporations to account, and to pursue rights based access to justice.

FCA Licences, 5th November, 14:00-15:30

CPD hours gained:  TBC

Webinar Outline: The FCA will outline everything you need to know about regulated activities, if you are engaged in any and when and how to get permission if you need.

Level:  Suitable for advisers at all levels.

Trainer:  Alex MacDermott has worked in credit debt for the last 16 years. After spending time as frontline debt adviser with the CAB service Alex moved into public policy work just as the economic downturn of the late 2000’s started. Alex then worked in collections and recoveries at Nationwide Building Society before joining the FCA as a technical specialist in 2014 – just when consumer credit transferred from the Office of Fair Trading to the FCA. Alex has spent the last 6 years in the FCA’s Authorisations Division working on applications from firms seeking to engage in credit and debt related activities.

Addiction and Money Management, 24th November, 10:00-12:00

CPD hours gained:  TBC

Webinar Outline: The Disease of Addiction

  • The Addictive Personality; Alcoholism as an Illness – Cause and treatment
  • “Disease Concept” – The stages of change during the illness
  • Signs and Symptoms – The psychological, behavioural and social symptoms of addiction
  • How you can help? – How to engage with and support a person over their addiction, and where help is available
  • Talking from experience – The thoughts of one of our Peer Supporters.

Level:  Suitable for advisers at all levels.

Trainer: Claire Rimmer joined Priory Hospital Altrincham after graduating in Psychology with Health Studies in 2003.  After gaining experience of working with patients in both acute adolescent and adult acute services as a Health Care Assistant, in 2006 Claire progressed into the addictions service, qualifying as an Integrative Counsellor and subsequently Addictions Therapist, gaining experience of delivering an inpatient treatment programme for addictions via group therapy and one-to-one interventions.  In February 2013 Claire became the Lead Addictions Therapist at Altrincham, leading a highly skilled team of dedicated individuals that continually strive to provide high-quality treatment and programmes embedded within an evidence-based philosophy and supported by NICE guidelines.  ‘As a committed team we offer a safe, supportive and compassionate programme of recovery that is evidence based, to guide patients and their families back to a happy and fulfilling life free of the chains of addiction’.

Independence & Estrangement 8th December, 10:00-11:30

CPD hours gained:  TBC

Webinar Outline: This session will look at which students, according to the student support regulations, can be deemed independent from their parents, including those that are estranged from their families. We will look at:-

  • Which students should be assessed for their student finance on parental income and who is independent,
  • What evidence would be considered appropriate by Student Finance England and Wales,
  • What can be done if a student cannot evidence their situation,
  • How to make decisions about institutional estrangement bursaries if needed.

The session will be delivered via a presentation, discussions and case studies. 

Level:  Attendees will need to have some understanding of the regulations and guidance that underpins the student finance system.

Trainer:  Lynne Condell - Lynne is the manager of the money advice team at the Liverpool John Moores University.  In addition to giving money advice to current and prospective students and their parents or supporters, she also manages the University hardship fund and undergraduate scholarship schemes and oversees the University support offered to care experienced students and those estranged from their families.  Between 2008 and 2012, Lynne was the elected Chair of the National Association of Student Money Advisers (NASMA). She is currently a member of the Training & Development Committee and represents NASMA on various stakeholder groups. Lynne has worked in Higher Education for over 30 years and in 2013 was awarded an MBE for services to Higher Education.

Supporting Students in a Virtual Environment, 16th December, 11:00-12:30

CPD hours gained:  TBC

Webinar Outline: This session will look at exploring ways to effectively support students in a virtual environment, with a focus on financial capability and more general wellbeing. We will explore how the delivery of support services have evolved in response to the pandemic and the impact this has had on students.  The session will be co-presented with Kara Holloway-Student Mental Health Project Coordinator from the OfS funded, Start to Success Project.

Level:  Suitable for advisers at all levels.

Trainer:  Hayley Borrett is currently part of the Student Support team at Keele University and has been so for 5 years and has been in the sector for around 8 years. Alongside this, Hayley is now in her second year on the NASMA Board as Financial Capability Champion. 

How to Deliver Money Advice by Email and Telephone, 16th December, 11:00-12:30 (two sessions), 09:30-11:00 and 13:00-14:30

CPD hours gained:  TBC

Webinar Outline: Both webinar sessions are mandatory to attend (i.e. cannot attend one without the other) The structure for each session will take the form of an hour of presentation followed by a 30 min Q&A. 

Session 1

Consider the use of a structure/template to conduct advice by telephone and email.

  • Reflect on the principles required to conduct telephone and email advice 
  • Discuss the barriers that exist to client engagement in telephone and email communication 

Session 2

  • Understand how to demonstrate active listening over the telephone, and how this differs from face to face advice
  • Consider how to communicate effectively with clients via email
  • Learn approaches to dealing with difficult situations over the telephone and by email

Level:  Suitable for advisers at all levels.

Trainers:  Sarah Gogus and Laura Morrell, Advice UK.  Sarah is the Money and Debt Advice expert and managed a London borough Money Advice Service before moving into training.  Laura's background is in Benefits Advice - she was a Student Union Advice Deputy Manager initially before working for Citizens Advice and AgeUK.

 

 

 

 

 

Last updated:  January 21