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NASMA Training & Professional Development Events 21/22 

We're delighted to announce that our training schedule for the 21/22 membership year is now available and open for bookings!  Due to the continuing uncertaintly surrounding the COVID pandemic, all NASMA training events will continue to be delivered virtually, via our new online training platform.  Please see below for our current events, along with information on fees and the online booking form.  The schedule is updated constantly, so please check back on a regular basis for new topics.

FEES for NASMA training 21/22

Member Rates:

  • £40 (for courses up to 2 hours duration)
  • £60 (for courses of 2-4 hours duration - over one or more days)
  • £80 (whole day events - for courses of more than 4 hours - over one or more days)

External Delegate Rates:

  • £100 (for courses up to 2 hours duration)
  • £120 (for courses of 2-4 hours duration - over one or more days)
  • £150 (whole day events - for courses of more than 4 hours - over one or more days)

Where an event consist of more than one session, you are required to attend all sessions for that course.  

NASMA Free Events

NASMA will continue to provide a range of free regular webinar events for NASMA Members throughout the 21/22 membership year, including the following topics:

  • SFE/SFW Updates (regular events throughout the year)
  • NHS Funding Update
  • Gambling & Gaming Harm Prevention Training
  • BNPL (Buy Now Pay Later)
  • Higher Education Support Fund Updates
  • Gangs & County Lines
  • SAAS Funding for Advisers outside Scotland

NASMA Online Training Schedule 2021/22

Course Outlines for each event are posted further down this page and information will be updated as it becomes available.

 

Topic

No of Sessions

Date

Time

Fee

Status

SFE/SFW Update 4

 

one

TBC

TBC

FREE (Members Only)

TBC

Hardship Funds Guidance

 

one

TBC

TBC

FREE (Members Only)

TBC

Supporting Students with Neurodiversity

one

TBC

TBC

FREE (Members Only)

TBC

Introduction to Student Funding

TBC

TBC

TBC

TBC

TBC

Universal Credit – Intermediate Course 

 one  5/5/22  10:00-12:00  

£40 member

£100 external

 Ended

Previous Study Rules

 one  21/3/22  10:00-12:00  

£40 member

£100 external

 Ended

How to Have Difficult Conversations

 one  14/3/22  09:00-11:00  

£40 member

£100 external

 Ended

How to Deal with Challenging Behaviours

 one  7/3/22  09:00-11:00  

£40 member

£100 external

 Ended

Immigration for Non-Immigration Advisers

two

28/2/22 &

3/3/22

09:30-11:30

09:30-11:30

£60 member

£120 external

Ended

Understanding Universal Credit

one

25/2/22

11:00-12:15

£40 member

£100 external

Ended

SAAS Funding for non-Scottish Advisers

one

17/2/22

10:00-12:00

FREE (Members Only)

Ended

Overview of Gangs & County Lines

one

9/2/22

10:00-11:00

FREE (Members Only)

Ended

SFE/SFW Update 3

one

15/12/21

09:45-10:45

FREE (Members Only)

Ended

Gambling & Gambling Harm Prevention

one

25/11/21

10:00-11:30

FREE (Members Only)

Ended

Student Support Funding & Tuition Fee Assessment

two

15/11/21 &

17/11/21

10:00-11:30

10:00-11:30

£60 member

£120 external

Ended

Buy Now Pay Later

one

11/11/21

10:00-11:00

FREE (Members Only)

Ended

SFE/SFW Update 2

one

3/11/21

10:00-11:00

FREE (Members Only)

Ended

Residency for Student Funding after BREXIT

two

15/11/21 &

17/11/21

10:00-11:30

10:00-11:30

£60 member

£120 external

Ended

Evidencing Independence & Estrangement for Student Finance

one

2/11/21

10:00-12:00

£40 member

£100 external

Ended

Universal Credit for Students

two

21/10/21

11:30-1:00

2:00-3:30

£60 member

£120 external

Ended

NHS Learner Support Fund Update

One

20/10/21

10:00-11:00

FREE (Members Only)

Ended

SFE/SFW Update 1

One

6/10/21

10:00-11:00

FREE (Members Only)

Ended

General Info

CPD Credits

NASMA awards one CPD credit for each hour of online training you attend and half a credit for each half-hour of training.  If you attend an event that is 90 minutes long you will receive 1.5 hours of CPD credits.  CPD credits apply for both free and fee-paying events. 

NASMA training events are delivered on the Zoom application via our online training platform.  Log-in details and joining instructions will be provided for each event after your place on the course has been confirmed by the NASMA Office.

How to book onto a NASMA training event.

Below you will find further information, including a course outline for each NASMA event.  There is a separate booking form for each course.  To book onto an event, click on the title of the course you wish to attend and a link will open the booking form for that course.  Complete the booking form and press 'submit' to book your place.  You will receive confirmation of your booking within 3 working days of receipt.  You will then receive joining instructions and log-in details to join the event.  If you have not received confirmation from the NASMA Office within 3 working days of submitting your booking, please telephone Catherine Pickles on 07710 418228.

How to book onto NASMA's free webinars - MEMBERS ONLY

NASMA's free webinar events are open to all current members. All webinars and training events are advertised via the NASMA mail-base and the Chair's monthly Newsletter.   A link to an online booking form will be provided when each event is advertised.  To reserve your place just click on the link provided, complete the short form and submit. You will receive confirmation of your booking within 3 days of submission followed by joining instructions and log-in details.

Previous Events

Universal Credit for Students 21 October, (2 sessions) 11:30-13:00 & 14:00-15:30 - ENDED

CPD hours gained: 

Overview:  this course covers:

  • The principles of UC
  • The issues for students claiming UC
  • Access to UC for disabled students
  • How to claim UC
  • Grounds for appeal & remedy

Level:  Delegates should have a basic working knowledge of Universal Credit and its foundations within the benefits system.

Trainer: Kate Anstee. Kate is Senior Welfare Rights Officer for a local authority in the North West.  Having worked in the advice sector for a number of years Kate continues to manage a complex case load of benefits appeals and provides representation at First-Tier and Upper-Tier tribunals.  Kate also specialises in Welfare Rights advice within Community Care law.  In addition to this, she is a freelance trainer, campaigner and consultant on welfare reforms, social justice and welfare benefits as well as being a trainee lawyer.  Kate has set up a number of successful campaigns to hold big businesses and corporations to account, and to pursue rights based access to justice. 

Evidencing Independence & Estrangement for Student Finance 2nd November, (1 session) 10:00-12:00 - ENDED

CPD hours gained:  2

Overview - If you ever wonder which students are assessed on parental income and which ones don’t then this session is for you. The session will also look at how to liaise with the independence team in SFE and what evidence students need to provide if they want to be considered independent.

Using a mixture of discussions, case studies and PowerPoint slides we will look at the regulations and how they affect students from England, although the same principles can be used for all other administrations.

Level:  This session is suitable for all.

Trainer:  Lynne Condell.  Lynne has worked in higher education for over 30 years. Until recently she worked as the Manager of the Money Advice team at the Liverpool John Moores University where, in addition to managing the team, she managed the university hardship funds and scholarship schemes. She also managed the support offered to care experienced students and those estranged from their families.

Between 2008 and 2012, Lynne was the elected Chair of the National Association of Student Money Advisers (NASMA) and remains an active NASMA member with a particular interest in training and development. 

In 2013 Lynne was awarded an MBE for services to Higher Education.

Residency for Student Funding after BREXIT 15th & 17th November, (2 sessions) 10:00-11:30 (both days) ENDED

CPD hours gained:  3

Overview:  Residency is one of the most important deciding factors in a student's eligibility for funding but it is often one of the most complicated issues to determine- and that was before BREXIT! This training will look at the differing definitions and applications of the concept of residency within student funding assessments with particular consideration of the new challenges thrown up by the EU settlement scheme and BREXIT funding categories.  

Level:  Participants need a background understanding of student funding eligibility as we will not be breaking down individual funding categories.

Trainer:  Gemma Zebedee.  Gemma has worked in the Higher Education sector for 20 years across 3 institutions in both Students’ Unions and University services. She has background in legal advice on issues ranging from housing to debt management and has been providing advice and assistance on immigration matters since 2002. She currently works as part of the visa advice team at Aston University but has previously advised home and EU students on Student Support funding applications and continues to deliver training and consultancy on funding issues in the sector.

Student Support Funding & Tuition fee Assessment 29th November & 1st December (2 sessions) 10:00-11:30 (both days) ENDED

CPD hours gained:  3

Overview:  When does a change in circumstances mean a change in Student Funding status? This training will consider what changes constitute an "event" under the regulations and effect a change in status. We will also look at the practical issues surrounding events, demonstrating them and how they differ between for students who started before and after 2021.

Trainer:  Gemma Zebedee.  Gemma has worked in the Higher Education sector for 20 years across 3 institutions in both Students’ Unions and University services. She has background in legal advice on issues ranging from housing to debt management and has been providing advice and assistance on immigration matters since 2002. She currently works as part of the visa advice team at Aston University but has previously advised home and EU students on Student Support funding applications and continues to deliver training and consultancy on funding issues in the sector.

Understanding Universal Credit, 25th February, 11:00–12:15

CPD hours gained:  1

Course Outline:  A short but detailed session on understanding Universal Credit (UC), its place within the benefits system, including an introduction to the impact of UC on certain groups of people including students. This is a basic course and will provide the foundations for understanding UC to progress on to the Universal Credit and Students Intermediate Course.

Level:  Basic

Trainer:  Kate Anstee is Senior Welfare Rights Officer for a local authority in the North West.  Having worked in the advice sector for a number of years Kate continues to manage a complex case load of benefits appeals and provides representation at First-tier and Upper-tier tribunals.  Kate also specialises in Welfare Rights advice within Community Care law.  In addition to this, she is a freelance trainer, campaigner and consultant on welfare reforms, social justice and welfare benefits as well as being a trainee lawyer.  Kate has set up a number of successful campaigns to hold big businesses and corporations to account, and to pursue rights-based access to justice.

Immigration for Non-Immigration Advisers - demystifying Home Office jargon for student funding assessments, 28th February & 3rd March, (2 sessions), 09:30-11:30 (both days)

CPD hours gained:  4

Overview:   This training aims to:

  • Give an overview of the new UK immigration system
  • Jargon bust immigration terms and references used by students and in Student Support funding guidance
  • Give examples of the types of documents you could expect to see from students  
  • Demonstrate how to apply Student Support funding guidance to case studies of students with a complicated immigration status and/or history.   
  • Encourage participants to share their own experiences, issues and successes of assisting students in resolving student funding and immigration queries. 

Level:  The course will look at individual funding categories for England within an immigration context but it is not intended to be funding assessment training and some prior knowledge of Student Support funding and eligibility categories is needed.

Trainer:  Gemma Zebedee. Gemma has worked in the Higher Education sector for over 20 years across 3 institutions in both Students’ Unions and University services.  She has a background in legal advice on issues ranging from housing to debt management and has been providing advice and assistance on immigration matters since 2002.  She currently works as part of the visa advice team at Aston University but has previously advised home and EU students on Student Support funding applications and provides training on advice issues across the Higher Education sector. 

How to Deal with Challenging Behaviours, 7th March, 09:00-11:00

CPD hours gained:  2

Course Outline:  People come to us in a tight spot and emotions can run high.  In this session we look at how to defuse challenging client behaviour, over the phone, online and in person.  We will consider how to spot the early signs, how to get the best out of the situation, how to stay safe and techniques for bringing a difficult encounter to a close.

Level:  open to all

Trainer:  Ash Charlton has been running courses on interpersonal skills for over 30 years, in person and online.  His clients include the UN, the Financial Times, Stonewall Housing Association, The Carr-Gomm society and various charities and local authorities.  He has provided training for NASMA numerous times, gaining very high approval ratings for the enjoyability and value-for-time of his courses.

How to have Difficult Conversations, 14th March, 09:00-11:00

CPD hours gained:  2

Course Outline:  All conversations about money are difficult conversations!  In this session we look at how to handle tricky and personal issues, keep cultural sensitivity and assure the client we are on their side and willing to help.  We go into detail about creating a safe environment, in person, on the phone and online, and gaining client trust to best help them with their problems.

Level:  open to all

Trainer:  Ash Charlton has been running courses on interpersonal skills for over 30 years, in person and online.  His clients include the UN, the Financial Times, Stonewall Housing Association, The Carr-Gomm society and various charities and local authorities.  He has provided training for NASMA numerous times, gaining very high approval ratings for the enjoyability and value-for-time of his courses.

Introduction to the Previous Study Rules – England, 21st March,10:00-12:00

CPD hours gained:  2

Overview - If you ever get confused about which years of previous study count and which ones don’t effect funding and how to subsequently appeal decisions, then this session is for you.

Using a mixture of case studies, PowerPoint and discussions we will look at the previous study regulations and how they affect students from England.

Level:  This is an intermediate/refresher level session.

Trainer:  Lynne Condell.  Lynne has worked in higher education for over 30 years. Until recently she worked as the Manager of the Money Advice team at the Liverpool John Moores University where, in addition to managing the team, she managed the university hardship funds and scholarship schemes. She also managed the support offered to care experienced students and those estranged from their families.

Between 2008 and 2012, Lynne was the elected Chair of the National Association of Student Money Advisers (NASMA) and remains an active NASMA member with a particular interest in training and development. 

In 2013 Lynne was awarded an MBE for services to Higher Education.

Intermediate Universal Credit, 5th May, 10:00-12:00

CPD hours gained: 2

Course Outline: This intermediate level course covers an understanding of the mechanisms of Universal Credit; including the issues of applying for Universal Credit as a student with disabilities. Delegates will understand the impact of student finance on a Universal Credit award, how Universal Credit is assessed & how to address potential problem areas.

It is essential that delegates have a basic understanding of how Universal Credit works, having already attended the Understanding Universal Credit training session in Feb 2022 or having already worked with UC in practice.

Level: Intermediate

Trainer:  Kate Anstee is Senior Welfare Rights Officer for a local authority in the North West.  Having worked in the advice sector for a number of years Kate continues to manage a complex case load of benefits appeals and provides representation at First-tier and Upper-tier tribunals.  Kate also specialises in Welfare Rights advice within Community Care law.  In addition to this, she is a freelance trainer


Last updated: May 2022