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NASMA Training & Professional Development Events 2018/19

We are delighted to announce that bookings are now open for NASMA's training and professional development events.  Please scroll down for further information on each course.  To book a place on any of the courses listed below, please click on the link at the bottom of this page.  


Course Title



Booking Status

Introduction to Student Funding




Intermediate Student Finance




Universal Credit & Students in Higher Education (in partnership with Disability Rights UK)




Universal Credit & Students in Higher Education (in partnership with Disability Rights UK)




Managers' Briefing Day




Immigration for Non-Immigration Advisers




US Loans




Previous Study Rules




General Information

Unless otherwise stated, all NASMA one-day training events start at 10.00am and finish at 4:00 pm.

A minimum number of 10 delegates is required in order for a NASMA training course to run.  Within five days of booking onto a course you will receive confirmation from the NASMA Office that a place has been reserved for you.  This will be followed by confirmation that the course will run and full joining instructions.  If a course is not going to run due to insufficient numbers, you will be contacted by the NASMA Office no later than one week before the event.    Please do not make travel arrangements until it has been confirmed that the course is going ahead.

Rates for NASMA Training Events 2018/19

All NASMA one-day training events will be charged at the following rates:

  • Accredited/Ordinary Members:     £100
  • External Delegates:                          £220

Universal Credit & Students in Higher Education (Manchester) - in partnership with Disability Rights UK, Thursday 28th March 2019, 10:00-16:00, The Union, Manchester Metropolitan University.  

CPD hours gained:  5 hours.

Level:  Aimed at all levels but some knowledge or experience of advising on benefits will help make sense of the changes.

Course Outline:  This training is aimed at university student advisers who need an update on universal credit and how it affects students in higher education. 

The contents includes:

  • Key Features of universal credit
  • Areas of concern / support
  • How disabled students  and student with children can qualif
  • Update on transitional arrangements for disabled students
  • Student Finance - what counts as income 
  • Step by Step UC calculation
  • Resources and contacts

Trainer:  Debbie Witton.  Debbie is a welfare rights expert with over 25 years' experience as a case worker, mental health specialist, supervisor and trainer. For 10 years she contributed to the student section of the Disability Rights Handbook. Debbie regularly runs benefits workshops for NASMA and training for Disability Rights UK. A qualified adult education teacher, Debbie is able to communicate complex social security legislation through training that is fun, practical and relevant to non-specialists. Debbie is currently a senior welfare rights officer and trainer for Salford Welfare Rights Service.

To book a place on the above course at The Union, Manchester Metropolitan University, please click the link at the bottom of this page.


Managers' Briefing Day, Thursday 4th April 2019, 10:00-16:00, Leeds Beckett University

NASMA is delighted to announce that the Award Winning Keynote Speaker for this event is Sally Bogg, Head of Service Management at Leeds Beckett University.  Sally will offer a fresh perspective on some of the challenges that managers are likely to face in their careers.  In 2018, Sally was named Business Role Model of the Year at the Women in IT Awards.  The judges remarked that Sally’s non-traditional career trajectory – Sally became pregnant at 17 and left school - showed that anyone can become a leader if they have the passion and drive to succeed.  

CPD hours gained:  5 hours.

Level: Anyone  who is a manager within student services or seeking to go into a manager role in this sector.

Course Outline:  This interactive day aims to inspire and develop your management skills, focusing on leadership within a changing environment and management challenges including managing tricky personalities in the workplace.  It will facilitate discussion amongst managers and provide an opportunity for networking and sharing best practice. 

Trainer:  Will Cooper.  Will has worked as Head of Student Services at the British and Irish Modern Music Institute for the last 3 and a half years.  He has also worked in Welfare Advice teams at Roehampton and Middlesex Universities.  In other professional worlds he has worked as a trainer delivering mental health awareness sessions to frontline staff.  He also works as Head Coach for Imperial College Hockey and as Elite Coach at Reigate Priory Hockey club.  In a previous life he worked in musical theatre and stand-up comedy.

To book a place on the above course at Leeds Beckett University, please click the link at the bottom of this page.

Immigration for Non-Immigration Advisers - England Regulations Only, Tuesday 9th April 2019, 10:00-16:00, Aston University.  

CPD hours gained:  5 hours

Level: Experienced case workers looking to expand their knowledge in the more tricky areas of student finance where immigration may be a factor.  Not suitable for beginners.

Course Outline:  This course will focus on the trickier aspects of determining fee-status including the more recently added categories. The session will explore different types of immigration status and residency requirements and the impact on eligibility for student finance.  It will also:

  • Give an overview of the UK immigration system
  • Jargon bust immigration terms and references used by students and in Student Support funding guidance
  • Give examples of the types of documents you could expect to see from students  
  • Demonstrate how to apply Student Support funding guidance to case studies of students with a complicated immigration status and/or history.   
  • Encourage participants to share their own experiences, issues and successes of assisting students in resolving student funding and immigration queries.

Trainer:  Gemma Zebedee.  Gemma has worked in the Higher Education sector for almost 18 years across 3 institutions in both students’ Unions and University services.  She has background in legal advice on issues ranging from housing to debt management and has been providing advice and assistance on immigration matters since 2002.  She currently works as part of the visa advice team at Aston University but has previously advised home and EU students on Student Support funding applications. 

To book a place on the above course at Aston University, please click the link at the bottom of this page.

US Loans, Tuesday 30th April 2019, 10:00-16:00, Leeds Beckett University.  

CPD hours gained:  5 hours.

Level:  The session is suitable for those with no prior experience of US Loans as well as those needing a refresher.  Please bring a calculator!

Course Outline:  This session will take you through the basics of administering US Student Loans – from institutional eligibility requirements, policies and procedures, systems and requirements and how to actually assess eligibility and entitlement for loans. We will then cover how you actually schedule disbursements and the timescales involved, look at some of the key resources available to support you and how to successfully pass an audit.

Trainer:  Keith Houghton.  Keith has been Head of Student Life at Kingston University since 2012. His portfolio includes a number of advisory services along with accommodation, fund administration and US Financial Aid. Prior to this he was Head of Student Funding and was NASMA Chair from 2002 – 2006. He has appeared as a panellist on student finance on BBC Radio 4’s Moneybox Live programme and is the author of the 2003 publication Manage your student finances now! He also contributes to the UKCISA Handbook, CPAG Students and Benefits Handbook and CPAG Debt Advice Handbook.

To book a place on the above course at Leeds Beckett University, please click the link at the bottom of this page.

Previous Study Rules, Monday 13th May 2019, 10:00-16:00, University of Birmingham.  

CPD hours gained:  5 hours.

Level:  A general understanding of statutory funding is required to benefit fully from this course.

Course Outline:  This one day course will cover the principles of the previous study rules and how these are applied.  It will include:-

  • When previous study is counted and when it is disregarded;
  • Which regulations to refer to and how these are applied to applications;
  • How compelling personal reasons and exit qualifications impact on the regulations and subsequent entitlement.

The information will primarily reference the regulations and guidance surrounding students from England.  The course will be delivered via trainer presentation, case studies and discussion so please come prepared to engage with these.

Trainers:  Lynne Condell MBE and Jo Gibson.  Lynne is the manager of the Monday Advice Team at the Liverpool John Moores University.  From 2008 to 2012 she was the Chair of NASMA and still plays an active role in the student money advice sector.  She represents NASMA on a number of stakeholder liaison groups including the Student Finance England/Student Finance Wales Operations Group and the Vulnerable Students Stakeholder Group.  Lynne has worked in Higher Education for over 25 years and in 2013 was awarded an MBE for her services to Higher Education.  Jo is Associate Director, Students Services at Leeds Beckett University.  Prior to this, Jo worked for NASMA for three years as Strategy & Development Manager and served as Training Officer on the NASMA Board from 2007-2010.  Jo has previously worked at the University of Reading and at York St John University.

To book a place on the above course at the University of Birmingham, please click the link at the bottom of this page.

Rates for NASMA Training Events 2018/19

All NASMA one-day training events will be charged at the following rates:

  • Accredited/Ordinary Members:     £100
  • External Delegates:                           £220

To book a place on any of the above NASMA training courses please click here.




Last updated February, 2019